All food will be shipped frozen in an insulated box with ice packs. To have your food arriving frozen, all orders are shipped Wednesday UPS Ground in New England to arrive Thursday.

We cannot ship to PO boxes. Also we cannot provide an exact delivery time though historically we find that most deliveries are made between 2:30PM and 6:00PM, though the delivery services have until 7:00PM to deliver to a residence. To receive a delivery from us you do not have to be home as the shipper will leave the package for you without a signature as long as the driver of the courier feels comfortable that the package will not be stolen. Each order is shipped in a reusable insulated cardboard container with ice packs.

All packages are shipped to the customer under 'shipper release.' This is the process that allows UPS to leave your package at your doorstep without obtaining a signature from you. Once the package has been left at your door, it is your responsibility.

If the delivery is made to a building where there are specific policies about courier deliveries, UPS must follow the policy set up by the building. Please inform us of these policies.

If sending a gift, please let gift recipients know to expect a perishable package and to open immediately to prevent the contents from spoiling. Healthy Habits Kitchen cannot be responsible for damage to unclaimed gifts.